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Privacy Policy

Penn National Gaming Privacy Policy

Penn National Gaming has created this Privacy Statement in order to demonstrate our commitment to privacy. Penn National Gaming values your trust and respects your confidentiality. As a general practice we do not provide any online information, or any information gathered through forms, applications or other means to any outside party, unless otherwise designated. For instance in background checks for employment applications. We do not sell or rent any information gathered online, or in individual property player clubs, to any outside organization. This statement is also intended to apply to all visitors of web sites owned and operated by Penn National Gaming.

Collection of Information

Personal Information

Penn National Gaming does not collect personally identifiable information about visitors except when visitors specifically provide such information on a voluntary basis. Such personally identifiable information may be gathered in the course in registrations, applications, information requests, reservations, rsvps, online purchases, online surveys, and in some instances to utilize offers involving strategic partners.

This information may be used by Penn National Gaming for the following purposes: contacting an account holder regarding account status, changes to the account agreement, special discounts, promotions, products offered and other matters relevant to the service and/or the information collected.

Penn National Gaming values opinions and comments from our visitors, so we and our individual properties may conduct online surveys or issue invitations for such. We also offer an online Guest Comment form. These surveys are entirely optional for all site visitors. Usually the information is aggregated and used for improving the products and services of Penn National Gaming and its various operations. In other cases we will use the identifying information as a vehicle for responding to an individual question or comment.

Aggregated Information

Survey participants are anonymous unless otherwise stated in the survey. Penn National Gaming reserves the right to perform statistical analyses of visitors behavior and characteristics in order to measure interest in and use of the various areas of the site. Penn National Gaming may provide aggregated data from these sources to third parties for purposes of research and evaluation.


Our visitors also should be aware that non-personal information (for example, domain names or e-mail and IP addresses) and data may be automatically collected through the standard operation of Penn National Gaming internet servers or at Penn National Gaming’s discretion through the use of "cookies." "Cookies" are small text files a web site can use to recognize repeat visitors, facilitate a visitor's ongoing access to and use of the site, track usage behavior and compile aggregate data that can allow content and speed of access improvements and targeted offers.

Cookies are not programs that come onto a visitor's system and damage files (viruses or worms) or send information to third parties about websites visited (spyware). Generally, cookies work by assigning a unique number to the visitor that has no meaning outside the assigning site.

If a visitor does not want information collected through the use of cookies, there is a simple procedure in most browsers that allows the visitor to deny or accept the cookie feature. However, visitors should note that cookies may be necessary to provide them with certain features (e.g., customized delivery of information) available on the Penn National Gaming web sites.


Penn National Gaming has in place certain commercially measurable technological and procedural security measures in an attempt to protect and safeguard the security of personal information provided by our visitors. Strict measures will be taken to protect against unauthorized access, alteration, or dissemination of personal information.

Other Limits to Your Privacy

Penn National Gaming has links to outside websites. We will not be held responsible for the content that appears on these other websites. Any content on these websites is public information for which we have no control over and you should always use extreme caution when disclosing private information to such websites.

Age Policy & Legal Disclaimers

Please leave this site if you are under the age of 21. By continuing, you hereby release the creators of this website from any and all liability. Penn National Gaming strongly supports parental control of the internet and, if you are a parent and do not want your children viewing this website, consult the following filtering software companies:

Net Nanny

Under penalty of law, persons under 21 years of age will not be allowed to loiter on Penn National Gaming property or participate in any gaming activity. Penn National Gaming will also not rent rooms to persons under the age of 21. Any contests, activities, or programs promoted are strictly limited to people over 21. Under the Children's Online Privacy Act and the regulations promulgated by the Federal Communication Commission, we are not allowed to accept any information from persons under 21 and they are not allowed to view this site. Penn National Gaming has the right to ask for proper ID from individuals while they are on casino property. Exception is made to the above in the case of our Racing operations where wagering is permissible by law to those 18 years old and older, as well as at our Charles Town Races and Slots facility in Charles Town WV.


By clicking to an outside link from our website, you automatically release us from any and all liability. Penn National Gaming has no control over the content of outside links, or sites linked from there, nor do we endorse anything that may be of a vulgar nature. Penn National Gaming provides outside links only as an aid to the online viewing experience that we hope you have while at this site.

Disclosure of Information

Penn National Gaming may disclose visitor information if requested or required to by law, court order, other legal processes, or government or law enforcement authority. In addition, Penn National Gaming may in its sole discretion disclose visitor information if it believes in good faith that disclosure is otherwise necessary or advisable for any reason including without limitation rights or properties of Penn National Gaming or any third party.


Penn National Gaming reserves the right to amend this Privacy Statement at any time upon providing notification to our visitors. This Privacy Statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any other person or entity.

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